The pandemic-induced economic crisis has led to a range of approaches to protect vulnerable ratepayers from utility shutoffs. This brief sets forth a set of policy recommendations for policymakers and advocates concerning utility shutoffs and consumer protections in the midst and the wake of the COVID-19 pandemic.

The pandemic-induced economic crisis has led to a range of approaches to protect vulnerable ratepayers from utility shutoffs. This brief sets forth a set of policy recommendations for policymakers and advocates concerning utility shutoffs and consumer protections in the midst and the wake of the COVID-19 pandemic.